Terms of Service

1Acceptance of Terms

By creating an account, accessing, or using BizTracking (“Service”, “Platform”, “we”, “us”, or “our”), operated by BizTracking Inc. at https://biztracking.in, you agree to be bound by these Terms of Service (“Terms”).

If you are entering into these Terms on behalf of an e-commerce business, company, or legal entity, you represent and warrant that you have the authority to legally bind that entity to these Terms. If you do not agree to these Terms, you must not access or use our Service.

2Description of Services

BizTracking is an AI Marketing Operating System designed to help merchants and online retailers automate search engine optimization, content creation, social media distribution, customer review management, and email communication. Key features include:

• Automated headless technical SEO audits, site speed assessments, and Core Web Vitals crawlers.
• AI content generation engines (blog posts, product copy, marketing copy, review reply drafting).
• First-party revenue attribution, click-tracking scripts, and UTM tracking links.
• White-label custom sending domain authentication (DKIM 2048-bit, SPF, DMARC) and dedicated mailbox provisioning.
• Customer review collection widgets, automated review request dispatchers, and rich snippet schemas.
• Direct API connectors for Shopify, WooCommerce, WordPress, Meta (Instagram/Facebook), and Google Search Console.

We continually improve our platform and may modify, add, or discontinue features with reasonable advance notice.

3Account Registration & Security

To access the Platform, you must register an account with a valid email address and maintain accurate business details. You are solely responsible for:

• Safeguarding your account credentials and multi-factor authentication tokens.
• All activities, campaign dispatches, and configurations executed under your authenticated user credentials or API tokens.
• Immediately notifying us at security@biztracking.in if you suspect any unauthorized account access or credential compromise.

4Third-Party Platforms & Connected Stores

When you connect third-party platforms (including Shopify, WooCommerce, WordPress, Meta Graph API, or Google Search Console) to BizTracking:

• You grant BizTracking authorization to access and synchronize store catalog information, product details, orders, and metadata necessary to operate automated features.
• You agree to comply with all applicable third-party platform developer policies, terms of service, and API usage quotas.
• BizTracking is not liable for service interruptions, rate-limiting, or suspension caused by third-party platform policy enforcement or changes to third-party APIs.

5Acceptable Use & Anti-Spam Policy

We maintain a strict zero-tolerance policy against spam, abusive email practices, and deceptive marketing. You strictly agree not to:

• Upload, import, or send emails to rented, purchased, scraped, or third-party email lists.
• Transmit unsolicited bulk email in violation of CAN-SPAM, GDPR, CASL, or local privacy regulations.
• Use custom sending domains or store mailboxes to distribute malware, phishing attempts, fraudulent offers, or counterfeit goods.
• Attempt to bypass rate limits, probe our infrastructure for vulnerabilities without authorization, or reverse engineer proprietary AI agent prompts.

6Subscriptions, Fees & Auto-Renewal

BizTracking is billed on a recurring subscription model (monthly or annually) according to the pricing tier selected on our Billing page.

• Automatic Renewal: Subscriptions automatically renew at the conclusion of each billing cycle unless cancelled prior to the renewal date.
• Payment Processing: Payments are processed via encrypted, certified payment gateways (e.g., Stripe / Razorpay). You authorize us to store and bill your selected payment method.
• Upgrades & Downgrades: When upgrading your plan, proration is applied immediately. When downgrading, plan changes take effect at the beginning of the subsequent billing cycle.
• Cancellations & Refunds: Subscriptions can be cancelled at any time from your dashboard settings. Please review our full Refund and Cancellation Policy for detailed refund eligibility.

7Intellectual Property & Data Ownership

Your Content & Store Data: You retain complete, exclusive ownership of all product data, images, store content, customer lists, and proprietary assets you connect to the Platform. BizTracking claims zero ownership rights over your merchant assets.

AI Output Ownership: Subject to your compliance with these Terms, all marketing copy, blog articles, and SEO metadata generated by the AI for your store are owned by you to use freely in your commercial operations.

BizTracking Intellectual Property: BizTracking Inc. retains all rights, title, and interest in and to the Platform, including proprietary code, UI/UX designs, orchestrator algorithms, trademarks, and documentation.

8Limitation of Liability & Warranty Disclaimer

The Platform is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied.

While our automated SEO crawlers and AI content models utilize industry-leading best practices, we cannot guarantee specific Google search rankings, conversion rates, or sales figures, as external search engine algorithms and consumer demand fluctuate independently.

To the maximum extent permitted by applicable law, BizTracking shall not be liable for any indirect, incidental, punitive, or consequential damages. In no event shall our total aggregate liability exceed the total amount paid by you to BizTracking in the twelve (12) months preceding the incident.

9Termination

You may terminate your account at any time by navigating to your account billing settings. Upon termination, your account will remain active until the end of your current paid billing period.

We reserve the right to suspend or terminate accounts immediately upon reasonable evidence of material breach of these Terms, non-payment, illegal activities, or severe spam violations.